Resorts World Genting - Crockfords

Proactive bellboy, warm reception and daily free macaroons. Wake up to a gallery mountain view, it just makes a Genting trip complete!

probably one of the better hotels at the peak of genting. amazing view from the room. room was comfortable and there was sufficient space. breakfast service has to be improved though. breakfast was ala carte and we waited close to an hour for our breakfast to be served. even the coffee took an hour. the next day, we just skipped the breakfast completely.

GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD.GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD Good good

From start to finish, my stay at Resort World Genting- Crockfords was nothing short of outstanding. This is one of those rare hotels where every detail is thoughtfully curated to deliver a world-class experience. Upon arrival, I was greeted with warm hospitality and efficient check-in. The lobby itself was stunning — elegant, modern, and inviting. The service throughout my stay was impeccable — the staff were professional, attentive, and always one step ahead of my needs without being intrusive. My room was spacious, beautifully designed, and immaculately clean. The bed was incredibly comfortable, the linens luxurious, and the in-room amenities top-tier — from the high-end toiletries to the smart lighting and entertainment system. I also had a breathtaking view that made every morning and evening extra special. Resort World Genting- Crockfords speaks of thoughtful planning and genuine care. The round-the-clock service ensured I was comfortable no matter the time of day. It’s a hotel that not only meets expectations but exceeds them — especially when it comes to looking after guests late into the night. The only slight issue was the car park validation as we were checking out. The mgt took more than 40 minutes to validate the free parking. As we waited, I thought the staff could offer some drinks but they did not. Overall, still a very good experience staying at Crockfords.

Crockford hotel is really very pretty, clean and welcoming. Love the London design of the hotel exterior and their shuttle bus services to Genting Grand side making traveling easier. With the shuttle bus, going to the affiliated gym and pool is so much easier. The staff are friendly and helpful. I can see staff constantly keeping the place clean. I will give extra praise to this Chinese lady manager (which I forget to get her name) for bringing us to the 3rd floor card member counter to make the Genting card even though she was busy with other things while I interrupted her. The room are big and clean. The showering area is very good. There’s the crockford bear inside the room too. Crockford hotel is near the main area shopping malls, indoor and outdoor theme park and the casino so is really convenient. The attractive designs of the walk path to the hotel become and attraction for photo taking as it is so beautifully decorated. Will stay again next time :)

Many little surprise gift given by hotel. Free dessert and fruits inside room. Bed is comfort and near to Sky Avenue with lots of variety of foods.